You issued me a refund. Why haven’t I received it yet? November 28, 2019 22:36 Updated Please allow up to five business days for an issued refund to post on your account statement. If you haven’t received your refund within a calendar week of it being issued, please contact support. Related articles Can I return/exchange my order? My order is missing items. What should I do? Can I cancel my order? Can I make changes to my order? I received a different case than what I ordered. What should I do?