My order is missing items. What should I do? March 08, 2022 19:15 Updated If your order was missing items, please contact support to get the issue resolved. Make sure to include your order number and a photo of everything that you received (including the packaging). Related articles I received a different case than what I ordered. What should I do? Can I make changes to my order? How can I view my order details? Where will my Latercase order ship from? How long will it take to receive my order?