Back to Shop
Support // Latercase Help Center home page
Email Us
  1. Support // Latercase
  2. Ordering & Payment

Articles in this section

  • How can I view my order details?
  • What payment methods do you accept?
  • I don’t know my order number. How can I find it?
  • Can I cancel my order?
  • Can I return/exchange my order?
  • Can I make changes to my order?
  • You issued me a refund. Why haven’t I received it yet?
  • My order is missing items. What should I do?
  • I received a different case than what I ordered. What should I do?

I received a different case than what I ordered. What should I do?

  • November 28, 2019 22:52
  • Updated

If you received a case for the wrong model, please contact support with a photo of what you received, as well as your order number.

Have more questions? Submit a request
Return to top

Related articles

  • Can I return/exchange my order?
  • Will Latercase protect my device from a drop?
  • How can I view my order details?
  • My order is missing items. What should I do?