Why isn't my tracking link showing any information? November 27, 2019 23:33 Updated Tracking information may take up to 48 hours to update once your order leaves our HQ. Related articles Can I return/exchange my order? How do I track my shipment? How do I install the case and how do I remove it? Will Latercase protect my device from a drop? I haven’t received my order within the estimated transit time. What should I do?